Refunds and returns
Your satisfaction matters to us.
If you’re less than completely happy with your purchase, we’ll offer, at our discretion, a full or partial refund, or an in-store credit voucher of equal or partial value.
Because our food is perishable, refunds and returns can only be made on the day of purchase. Please contact the store as soon as you can on that day and our team will work with you to put things right.
What isn’t covered
- Goods bought on a different day from the day you raise the complaint.
- Items damaged after delivery.
- Items that have been altered, accidentally broken or deliberately tampered with.
Questions? Call us on 02 4390 0849.
